Enrollment Advisor

Permanent employee, Full-time · Tampa

Your mission

The Enrollment Advisor is responsible for guiding prospective students through the final stages of the admissions process, with a focus on achieving enrollment targets. This role involves high-volume communication with potential students and requires strong interpersonal and sales skills to effectively support and close new enrollments. The Enrollment Advisor will use a consultative approach to address student inquiries, provide information about program offerings, and work towards successful enrollments through proactive follow-ups and personalized engagement.

Tasks and Responsabilities

Enrollment Closing
- Drive student enrollment numbers by proactively managing a pipeline of prospective students through effective follow-up and consistent communication.
- Conduct high-volume phone calls, emails, and other communications with students in the final stages of the admissions process to secure their enrollment.
- Work closely with students and families to understand their needs and offer guidance on program options, financial aid, and admissions steps.
Counseling and Guidance
- Provide personalized counseling to prospective students, helping them make informed decisions regarding their academic and career goals.
- Clearly explain program details, admissions requirements, and the enrollment process to students.
- Address concerns, answer questions, and provide additional resources to assist in the decision-making process.
Target Achievement
- Meet or exceed monthly and quarterly enrollment targets as set by the Student Advisor Team Leader.
- Track and monitor key performance metrics, including conversion rates, to assess effectiveness and identify areas for improvement.
- Collaborate with the admissions and marketing teams to implement strategies for achieving enrollment goals.
Database and CRM Management
- Maintain detailed records of all interactions with students in the CRM system, ensuring up-to-date and accurate information.
- Use CRM tools to schedule follow-ups, track student progress, and manage leads effectively.
- Generate regular reports on enrollment activities and pipeline progress to provide insights for the admissions team.

Your Profile

Bachelor’s degree in Business, Education, Sales, Marketing or a related field.
2+ years of experience in student advising, admissions, sales, or customer service, ideally with experience in high-volume calls or lead conversion.
Strong communication and interpersonal skills with a persuasive and consultative approach.
Results-driven with a proven track record of meeting or exceeding enrollment or sales targets.
Experience using CRM systems (e.g., Salesforce, Zoho) to manage and track leads.
Ability to work in a fast-paced environment, handling multiple student inquiries and priorities effectively.
English
Strong preference given to candidates with fluency in another language

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About us

For over 50 years, we have strongly believed in experiential learning—an educational model that combines the acquisition of knowledge and skills with solid humanistic values. This integrated learning process ensures that all our students develop not only strong professional competencies but also an international mindset to build inclusive and realistic scenarios that unite people, nations, and cultures.

At SIU, we understand that our students will be part of a global, borderless, and hyper-connected world. That’s why our four international campuses offer undergraduate and graduate students a wide range of high-quality degree programs recognized in both the USA and Europe. All programs are taught in English and designed to be personalized to each student's individual journey. In addition, all our students are encouraged to study abroad at any point during their education, enriching their academic path with transformative life experiences that help shape truly holistic professional profiles.

At Schiller International University (SIU), part of GEDU Global Education, we are committed to changing lives, creating opportunities, and transforming communities through education. As a dynamic and innovative global education group, we offer programs that equip students, apprentices, and trainees with the skills, knowledge, and experience needed to succeed in their chosen fields.

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https://schiller-international-university.jobs.personio.com

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