Quality Assurance Manager

Permanent employee, Full-time · Madrid, Paris, Heidelberg, Tampa

Your mission

Schiller International University is seeking a dedicated and detail-oriented Quality Assurance Manager to enhance the quality and effectiveness of our educational programs. The successful candidate will oversee the development, implementation, and maintenance of quality assurance processes, ensuring that the university meets and exceeds academic standards and regulatory requirements.

Your profile

Review and management of the Institutional Effectiveness Plan (IEP) and the Campus Effectiveness Plan (CEP)
Develop and implement quality assurance policies and procedures to enhance educational quality
Conduct regular audits and assessments of academic programs and services
Collaborate with faculty and staff to identify areas for improvement and implement corrective actions
Analyze data related to student performance and satisfaction to inform decision-making
Prepare reports and presentations for university leadership on quality assurance initiatives and outcomes
Facilitate training and workshops for faculty and staff on quality assurance best practices
Serve as a liaison with accrediting bodies and regulatory agencies, ensuring compliance with all requirements
Monitor industry trends and best practices in quality assurance and recommend improvements
Performing annual assessment for academic programs and administrative units.
Drafting annual improvement plans per all areas of the institution.
Helping prepare for reaffirmation and other accrediting visits.
Any other duties as assigned by the CEO, CCQ, and CAO.

Position requirements

Bachelor’s degree in Education, Business Administration, Research, Data Analysis, or a related field; or any combination of equivalent education and experience approved by HR and the hiring manager.
Minimum of 5 years of experience in quality assurance or a related field, preferably in higher education
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work collaboratively with diverse stakeholders
Knowledge of accreditation processes and standards is a plus
Proficient in data analysis and reporting tools
Mastery of English a must
Knowledge of Campus languages (Spanish, German or French) a plus

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About us

For over 50 years, we have firmly believed in experiential learning, an educational model that combines knowledge and skills acquisitions with solid humanist values. A combined learning process that guaranteed to all our students not only proficient professional capacities but also an international mindset to build inclusive and realistic scenarios that unify people, nations and cultures.

At SIU we are aware that our students will be part of a global, borderless and hyper-connected world. Thus, our 4 International Campuses provide undergraduate and graduate students with a high-quality variety of degrees valid both in the USA and Europe. All our programs are instructed in English and designed to be customized to each personal scenario. Additionally all our students are encouraged to study abroad at any time during their education to complete their professional expertise with truly life experiences that turn them in truly holistic profiles.

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Thank you for your interest in Schiller International University.