Student Academic Advisor

Permanent employee, Full-time · Madrid

Your mission

The Student Academic Advisor at Schiller International is responsible for guiding the student through their entire journey at Schiller, from the time they enroll, providing them orientation as they begin their studies, until they graduate, making sure all their requirements are fulfilled. The Advisor will be the primary contact for student requests and will coordinate with all departments within Student Services and Academics to ensure the student’s needs are met. The Advisor will actively engage with students in mentorship and keep ongoing regular communication, lead initiatives to increase retention, graduation rates, and student employment rates, actively leading career services and placement initiatives and keeping updated data for compliance and regulatory needs. The Advisor will also lead student life initiatives on campus such as welcome weeks or other campus engagement events.

Tasks and Responsabilities

Provide consistent, proactive academic advisor to support student success.
Monitor student progress and provide individualized support for struggling students.
Explain university policies, graduation requirements and academic regulations.
Provide information to students regarding academic requirements.
Improve support programs for low performing and high performing students.
Provide a supportive environment for students facing personal or academic challenges.
Refer students to campus resources such as counseling or tutoring.
Maintain accurate records or advising sessions and student progress.
Coordinate with Registrars where academic planning is concerned.
Analyze student data to identify trends and improve advising strategies.
Communicate important deadlines, events, and opportunities to students.
Lead and promote on site student life events alongside the Student Engagement Coordinator to promote student experience within key learning areas and values at Schiller.
Liaise with the Academic Department and professors to support students and resolve conflicts.
Support Student Council in event planning and goal setting.
Work with operational systems and procedures to improve data gathering and archiving of student information, working closely with the IT team.
Participate in Institutional Assessment and Improvement plans.
Attend trainings to stay up-to-date in the field.
Work collaboratively with university administrative and academic leadership, Marketing department, faculty, students, academic support, and external stakeholder groups to support the realization of the university objectives where academics and student experience are concerned.
Any other duties as assigned by the Director of Student Services and or Campus Director.

Your Profile

Bachelor’s Degree in Psychology or similar field preferred.
5 years’ experience in Higher Education.
Experience with Student Information Systems.
Experience in mentorship or coaching a must.
Full Mastery of English a must
Proficiency level of Spanish.

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About us

For over 60 years, we have strongly believed in experiential learning—an educational model that combines the acquisition of knowledge and skills with solid humanistic values. This integrated learning process ensures that all our students develop not only strong professional competencies but also an international mindset to build inclusive and realistic scenarios that unite people, nations, and cultures.

At SIU, we understand that our students will be part of a global, borderless, and hyper-connected world. That’s why our four international campuses offer undergraduate and graduate students a wide range of high-quality degree programs recognized in both the USA and Europe. All programs are taught in English and designed to be personalized to each student's individual journey. In addition, all our students are encouraged to study abroad at any point during their education, enriching their academic path with transformative life experiences that help shape truly holistic professional profiles.

At Schiller International University (SIU), part of GEDU Global Education, we are committed to changing lives, creating opportunities, and transforming communities through education. As a dynamic and innovative global education group, we offer programs that equip students, apprentices, and trainees with the skills, knowledge, and experience needed to succeed in their chosen fields.

We Connect
https://schiller-international-university.jobs.personio.com

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Thank you for your interest in Schiller International University.